A new program introduces "e-government" technologies to Belarusian officials

Jan 29, 2017

One of the training sessions within the framework of the e-government capacity building program for civil servants was held in Minsk on Friday, January 27. Following the sessions for senior government officials in Belarus, more than fifty Deputy Heads of the Republican bodies of state administration studied the conditions necessary for the successful implementation of information technologies in governance structures at all levels.

Public services are undergoing qualitative transformation worldwide. Modern technology that helps automate a part of the working process and create a simple and accessible mechanism for interaction between the State and its citizens is being widely applied.

"In order to be effective, the Government requires a mechanism to stimulate the participation of citizens in its decision-making process. Modern technologies can play a very important role in this field”, said the UNDP Deputy Resident Representative in Belarus a.i. Berdi Berdiyev. Belarus is the largest ICT sector in Eastern Europe and has the potential to help create such a mechanism.”

The participants discussed the practical experience of Estonia, Serbia and Latvia in the introduction and usage of the "e-government" services, and drafted a plan for the implementation of similar reforms of state bodies in Belarus.

Apart from the Deputy ministers, the session was also attended by the Aide to the President of the Republic of Belarus – Head of the ideological department of the Administration of the President of the Republic of Belarus Vsevolod Yanchevsky, Deputy Prime Minister of the Republic of Belarus Anatoly Kalinin, Minister of Communications and Informatization of the Republic of Belarus Sergei Popkov.

“Raising the awareness of high level officials will translate into multiple benefits for citizens of the Republic of Belarus. Firstly, it will help to propel the development of «e-government» technologies, which in turn will enable the system of public services provision to gain High Operational Efficiency and High Level of Trust on Government. Secondly, it drastically reduces the costs of public services provision, – said Alena Dadzerkina, UNDP-DANIDA “Strengthening Inclusive Local Governance in the Republic of Belarus” Project Manager. – Thanks to a new innovation called cloud solutions, which helps governments realize substantial savings from running more efficient processes. It is obvious that implementation of e-government not only saves resources, effort and money but it can also extensively increase service quality levels.”

The e-government capacity building program was developed within the framework of the UNDP-DANIDA project "Inclusive governance". The program involves a series of seminars for civil servants at the central and local levels in order to raise awareness of the existing technologies, as well as the processes of сomputerisation in various sectors, and cross-sectoral interactions. As a part of the project it is planned to establish a legal framework borrowing from the European experience that will help launch the mechanism of e-government, and to open pilot integrated public service centres in Hrodna and Mahilieu.

The project is implemented with the support of local organizations, among those the Administration of the President of the Republic of Belarus, Academy of Public Administration under the aegis of the President of the Republic of Belarus, the National Centre of Legislation and Legal Research of the Republic of Belarus, local councils and executive committees of Hrodna and Mahilieu Oblast, civil society, women's organizations, unions, businesses and other associations.

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